Privacy Policy

Effective Date: 03/10/2026

Femi9 (“Femi9”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our sanitary pad products, or contacting us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Name
• Mobile number
• Email address
• Billing and shipping address
• Order and purchase details
• Payment-related information required to process your order
• Information you provide when contacting customer support
• Website usage, device and technical information such as IP address, browser type and pages visited

We only collect information that is reasonably required to operate our website, process orders, provide customer support and improve our services.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm and communicate order details
• Provide customer support
• Process refunds, returns or replacements
• Send important service-related communications
• Improve our website, products and customer experience
• Prevent fraud, misuse or unauthorized activities
• Comply with applicable laws and legal requirements

Where required, we will seek appropriate consent before using personal information for promotional or marketing communications.

3. Payment Information

Payments may be processed through third-party payment gateways.

Femi9 does not intend to store complete debit card, credit card, UPI or banking credentials on its own servers unless specifically required and lawfully permitted.

Payment information is handled according to the policies and security practices of the applicable payment service provider.

4. Sharing of Information

We may share necessary information with trusted service providers only to the extent required for operating our business, including:

• Delivery and logistics partners
• Payment gateway/service providers
• Website hosting and technology providers
• Customer support/service providers
• Government authorities or law-enforcement agencies where required by law

We do not sell or rent your personal information to third parties for their independent marketing purposes.

5. Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember user preferences
• Understand website usage
• Improve website performance
• Provide relevant marketing or analytics, where applicable

You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud and complying with applicable legal obligations.

When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal requirements.

8. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including requesting access to, correction of or deletion of certain information and withdrawing consent where applicable.

For privacy-related requests, please contact us using the details below.

Privacy Contact:
Email: subscribe@femi9.in
Phone: 95007 16499
Address: 222/1, Pavizham Nagar, Thindal, Erode, Tamil Nadu - 638 012.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

10. Third-Party Websites

Our website may contain links to third-party websites, payment services or other platforms.

Femi9 is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology or applicable laws.

The updated version will be posted on this page with the revised effective date.

12. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy, please contact:

Femi9
Femi Nayan LLP
222/1, Pavizham Nagar, Thindal, Erode, Tamil Nadu - 638 012.
Email: subscribe@femi9.in
Phone: 95007 16499